I like my laptop. No, I love my laptop, but since I bought it the years ago it’s head corrupted sectors on the hard drive. At first this wasn’t really an issue; none of my data was anywhere near it. Then it started causing crashes every once in awhile. Since August it has crashed daily, often multiple times (especially if I’m editing photos or doing any kind of artwork, or listening to music while running word, or basically doing anything except just surfing the web.) Back in August we embraced the fact that a new hard drive was the only fix, and bought one. There’s a long story that fills in the time from August until now, but it’s not conducive to family harmony, so we’ll shorten it by saying that Hubby’s brilliant plan of cloning it never panned out.
Begin March. Finally, sick of the constant freezing, I threw up my hands, had the brother physically install the new hard drive, and now I get the fun of reinstalling EVERYTHING. All the programs. All the settings. All friggin’ day and then some. And half of my programs won’t install because the license is “in use”, despite the fact it’s NOT in use. But, if I wait to call them tomorrow, (assuming I’m not a normal person who is at work during their 9-4 open hours) maybe I’ll get lucky and they’ll reset it. Or maybe not. Never mind I paid 200$ plus for these programs. It’s up to them whether I get to install them or not because I *might* be cheating them. God knows there’s a rash of graphic artists stealing generations-old art plugins. There’s such a high demand for the unsupported old versions.
This is one time I have to applaud Microsoft. I got the Office license reset with no issues, and no talking to some stupid person. I hate talking to customer support people. I hate having my &%$#ing software held hostage until it’s convenient for them, after I already paid outrageous and ridiculous sums for it, because they’re terrified I might install their software twice. At the ridiculous prices they charge you should get a couple of installs! (Yeah, I’m taking mainly about Eye Candy, if you want to know.) If they want to do this to protect their keys, fine, but make it EASY to get things handled like, and I shudder to say this a second time, like Microsoft managed to do. If they can do it, surely other companies can, too.
Anyway, that’s how my whole day has been and it’s going to stretch into my whole night as well because I’m maybe 50% done not counting those that won’t install until their jailers – I mean tech support – release them.
Yeah. I’m irritated.
Hope your day is better than mine.
Jo :[ <— irritated face. Or a vampire. Your pick.
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